Shipping
We aim to keep packaging and posting costs as low as we can. Packaging is kept to a minimum, and is compost friendly or
recyclable as far as possible. The beads you may find in your parcel are starch and can be composted, as can the pure cellophane bags.
If we do have to use bubble wrap to protect an item
we hope you will be able to reuse it.
If you wish to pay by credit card
Please follow the check out process and click the 'Place Order' button. On the PayPal page, take the credit card option.
Alternatively, we can take a credit card order over the phone - 03 5985 6797.
If you do not have a credit card
Please follow the check out process and click the 'Place Order' button.
You do not have to proceed any further. An email will be automatically sent to us with the order and we will contact you. You may then pay by cheque, money order or direct deposit via internet.
Refunds and Returns
Please don't hesitate to contact us if you have any problems with your order - we're here to help.
If any item is faulty, please notify us when you receive it. We will ask you to send it back, and will send you a replacement as soon as possible. If replacement is not practicable, we will refund the amount to you.
If your purchase is not satisfactory in any other way, please return it and we will replace it or credit you with an equivalent amount towards your next purchase.
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